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No problem, you are covered by our 100 day returns policy, continue reading to find out more!
We offer a 100 day returns policy from the day you purchased your item. If you?re not 100% happy with your item when you receive it or just changed your mind, follow our simple steps to return it for a refund or exchange it. Once we receive the item you want to exchange, we will send out the new item for free. If you believe the item is faulty then please contact us before sending it. Terms & Conditions apply, read below.
"Can I exchange my item for a different size if it doesn't fit?" - Yes, we are happy to exchange for a different size, make sure you let us know what size you need. Send back the original item with a completed returns form following the steps below. Once we receive your returned item we will send out the new size for free. If the size you need isn't available we will refund you.
"Do you offer free returns?" - No, we do not offer free returns. However, we have partnered with EVRi to offer cost-effective returns, all you have to do is follow the link below.
We have partnered with EVRi to offer you a cost-effective and tracked way to return items. You can choose to drop your parcel at a Parcel Shop, Parcel Locker, or have it picked up. Click the link below and follow the steps to return with EVRi. Prices are subject to change at the discretion of EVRi.
Evri ParcelShop (No Printer, No Problem)
Evri Home Collection (Printer Required)
Once we receive your item we will process your return within 3 working days and then refund or exchange the item as requested.
Any items we receive back to us are subject to the following terms and conditions:
Skatewarehouse LTD will only issue a refund for orders that are returned to us from outside mainland UK. If you would like to exchange the item then we will charge the full shipping cost as per our rates table.
